J. Gavin Ray

Principal Engineer · Platform & Infrastructure · Seattle, WA

J. Gavin Ray

I build the platform infrastructure and engineering teams that let organizations ship faster, scale reliably, and sleep at night.

15 min avg MTTR
97% faster CI/CD
3 acquisitions
21 sites unified

Engineer who thrives in operational environments, building infrastructure and integration platforms at scale. I'm passionate about eliminating technical debt, accelerating developer velocity, and building the kind of reliability that lets teams sleep at night.

Outside of work I design and build production agentic systems — multi-agent pipelines with episodic memory, autonomous task orchestration, and self-hosted inference infrastructure. Harness engineering is the next platform problem.

15 min Avg MTTR after incident platform redesign
97% Reduction in CI/CD ship time (6h → 10min)
21 Sites migrated to unified orchestration

Principal Engineer

  • Founded Site Reliability Engineering team; built self-service infrastructure platform for product engineering teams
  • Architected incident management platform across 12 teams → MTTR reduced to avg 15 minutes
  • Redesigned CI/CD pipelines → ship time from 6 hours to 10 minutes
  • Eliminated package/library vulnerabilities through dependency modernization, SBOM validation, automated patch pipelines

Senior Staff Engineer

  • Led migration of core revenue-generating applications from static to dynamic infrastructure
  • Designed and implemented common infrastructure platform on open source software
  • Extended platform to automate management of mission-critical revenue-generating applications
  • Authored HITRUST compliance automation for all covered environments
  • Core contributor to incident management process (infrastructure, software, security)
  • Led observability effort across entire software stack

Senior Software Engineer

  • Standardized deployment model across multiple teams → dramatic release velocity improvement
  • Coordinated migration of entire production stack across 21 sites from 4 orchestration systems to single platform
  • Led effort to operationalize and open source internal VPN service Doorman
  • Served in incident response unit

Software Engineer

  • Owned roadmap for internal automation and tooling
  • Lead engineer on HPE OneSphere and Platform9 integration project
  • Core contributor of lifecycle management tooling for all Platform9 deployments
  • Implemented security monitoring, remediation, and reporting tooling

Platform Engineering & Self-Service Infrastructure

Designing and operating internal platforms that give product teams the autonomy to ship without needing ops involvement on every deploy.

Site Reliability & Incident Management

Building the systems, processes, and culture that reduce MTTR, improve observability, and make on-call sustainable at scale.

AI Harness & Agentic Systems Architecture

Designing production multi-agent systems with episodic memory, autonomous orchestration, and the infrastructure to run them reliably.

Security, Compliance & Regulatory Frameworks

Hands-on experience authoring and maintaining compliance automation across SOC 1/2, NIST 800, ISO 27001, and HITRUST environments.

Cloud & Bare Metal Infrastructure

Operating infrastructure across AWS, GCP, Azure, and GPU cloud providers — including on-prem bare metal provisioning at scale.

Engineering Leadership & Team Development

Building and growing engineering teams from 0→1, defining technical roadmaps, and partnering with product to deliver real outcomes.

If you're building something interesting in infrastructure, AI systems, or platform engineering — let's talk.